Return Policies

Online Return Policy

Thank you for your purchase with uniquites.com!

We offer a 14-day return policy. If for any reason, you are not entirely in love with your selection, we will gladly refund, exchange, or issue a store credit. Some conditions apply, please see below. 

Sale and final sales items are NOT eligible for return. Also, earrings, adhesive bras, undergarments, swimwear, and bodysuits are NOT eligible for return. 

No price adjustments for previously purchased items.

TO BE ELIGIBLE FOR A REFUND, RETURNS MUST BE POSTMARKED WITHIN 14 DAYS OF DELIVERY. Returns postmarked outside of the 14-day period will receive store credit only. 

For orders placed online and picked up in-store, you have 14 days from the purchase date to initiate a return.

Items must be returned in new condition with original tags attached. Uniquities has the right to refuse a return based on the condition of the item. 

Footwear must include the unworn shoes and the original shoebox in new condition. Shoes must be returned in a larger box for shipping with the original undamaged shoe box or the return will not be accepted.

The customer is responsible for return shipping charges. Refunds will be credited back to the original method of payment used during checkout, less the cost of the return shipping. 

Please allow up to 7 business days for Uniquities to process your return. Exchanges will be shipped as soon as the original item(s) are received and processed. 

Please return items, with the original invoice, to Uniquities Headquarters at the following address:

UNIQUITIES HQ
120 Dominion Drive 
Suite 108 
Morrisville, NC 27560 

To request a prepaid USPS return label, please send an email with your information to online@uniquites.com. The cost of the prepaid label will be deducted from the refund or credit.

Uniquities.com is not responsible for packages lost or stolen in transit. 

Questions? Email us at online@uniquites.com.

In-Store Return Policy

If you are not completely satisfied with your purchase, you may return unworn items, with the original tags attached, within 14 days of purchase. Please bring the item(s) and original receipt to the store, and we will happily issue a store credit, or you may exchange the item(s). Sorry, no refunds.

Uniquities will make every effort to accommodate returns of worn merchandise within 30 days of purchase that the manufacturer accepts as defective. If the manufacturer finds the product to be defective from manufacturing, you will be issued a replacement. If a replacement is not available, Uniquities will issue a store credit.